Privacy Policy

Last updated: 29/08/2025

Blissful Wellness Emporium and Blissful Dental Emporium (“we”, “our”, “us”) is committed to protecting your privacy in line with the Protection of Personal Information Act (POPIA).

This policy explains what data we collect, why we collect it, how we use it, and your rights.

1. Information We Collect

We may collect:

Identity & contact info (name, phone, email, date of birth).
Booking & health info you share with us when scheduling treatments.
Payment details (billing info, transactions – card details are processed securely and never stored by us).
Website usage data (IP, device, browser, cookies/analytics).
Minors: We only collect info from children with parental/guardian consent when legally required for treatment.

2. Why We Collect It

We use your information to:

Manage appointments and provide safe services.
Process product orders and deliveries.
Communicate with you about bookings, products, and promotions (with consent).
Improve our website and customer service.
Comply with legal and regulatory requirements.

3. Sharing of Information

We will not sell or rent your data. We may share it with:

Healthcare professionals within our practice.
Trusted third parties (payment processors, IT/booking providers).
Regulatory authorities if required by law.

4. Data Protection

Stored securely on encrypted, password-protected systems.
Health information treated with strict confidentiality.
Access is limited to authorised staff only.

5. Your Rights

You have the right to:

Request access, correction, or deletion of your data.
Withdraw consent where applicable.
Lodge a complaint with the Information Regulator of South Africa (inforegulator.org.za).

6. Cookies & Tracking

Our website uses cookies to improve your browsing experience and analyse traffic. You can disable cookies in your browser at any time.

7. Updates

This policy may be updated from time to time. The latest version will always appear on this page.